Production times and delivery

Production Times

 As each order is hand painted individually, purchases are shipped out when ready. Production time for personalized wine glasses is fairly quickly. 

Long Distance Wine Glasses- Ship 1-2 business days

Pet Gifts- Ship 3-5 days 

Pink and gold Piggy Banks Ship business  3-5 days

Elephant Piggy Banks 4-5 business days 

Boho Floral Piggy Banks business 5-7 days 

Custom Piggy Banks business 5-7 days 

Wine Glasses Please see description some are ready made and ready to ship.  

All Custom orders that you help design please email me using out contact form to get a more accurate production time.

Questions?  Please contact me via chat or email me  

 

 Due to the coronavirus USPS is sometimes delay, please take this in to account for time sensitive orders.    

 

For a better understanding your order delivery time, please contact me. Please also note that the shipping rates for all of my products  are weight-based. The weight of any such item can be found on its detail page.

To reflect the policies of the shipping companies I use, all weights will be rounded up to the next full pound. I do not profit off shipping. 

Standard shipping times

Your orders are very important to me and I try very hard to satisfy all of our customers.

 Personalized Custom Glasses ( not stock)  can take up to a week to paint. . I will paint it for you as soon as I can. This is usually 3-5 days however this depends on how busy I am and what you have order it may be quicker. 

If you require your personalized wine glasses by a specific date, please let me know in the comments section of your order.

If I am unable to make that due to a busy schedule, I may be able to offer you a rush service where you can pay to have your order expedited to the front of my order queue.

Delivery information: I ship to the address provided by the buyer at the time of sale. Please let me know within 24 hours if there is an issue or correction with an originally supplied address. Please note that I am not responsible for orders sent to the wrong address or postal delays. Please ensure that the address provided in your order is correct at the time of purchase.

Once your order has been sent out for delivery, you will be sent an email with the shipping confirmation and tracking number. If an order has been marked as delivered, I am unable to provide replacement items.

Delivery methods
All national orders are sent out using USPS Priority Mail or First Class mail  which usually takes from 1 day to 7 days they are shipped from New Jersey. If you are an international customer or would like to purchase overnight delivery service, please contact me before ordering.

Direct shipping to the gift recipient
I am now offering direct shipping to the lucky gift recipient of your order. 

A handwritten gift note with your personal message can be added free of charge 

Gift wrapping can be purchased at the checkout for the perfect final touches.

Please leave a note at the checkout or contact me after placing your order.

 

Damaged / Broken upon delivery 

Please contact me immediately, include a photo of the shipping box and a photo of the broken product so I can help you file a claim with the usps. USPS has now determined that they would like to see all packages and the contents in order to file a claim. Please bring the above to your local post office and they can help you file a claim . Thank you

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Beautiful Elephant Bank
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